Process Landscape

The most abstract view of an organization’s process is its process landscape, which consists of management, core, and support processes.

Management processes provide direction, business rules, and practices.

• Core processes generate value for external customers—they comprise a value chain.
• Support processes provide resources used by other processes.

There are three types of relationships between processes: sequence, decomposition, and specialization.

• A sequence represents a logical ordering of—and dependencies between—processes.
• Decomposition describes a process in detail by breaking it into sub-processes.
• Specialization describes how multiple variants of a generic process exist.